juli4dPrivacy Policy

This page describes what we collect when you use juli4d and how we keep that data protected. We at juli4d take your privacy seriously—we encrypt sensitive information, limit access to authorized staff, and do not sell your data to third parties without your consent.

When you register an account on our platform, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place entries on Liga 1 matches, Piala AFF tournaments, or live casino tables, we collect certain personal and transaction information. Our privacy policy sets out exactly what we collect, how we use it, who we share it with, and what rights you have over your data.

We encourage you to read this policy carefully. If you have questions about our data practices or how we handle your information, contact our support team through live chat, email, or in-app help. We respond in English and Indonesian and can clarify any aspect of our privacy approach.

What we collect on juli4d

We collect data in three categories. First, account information: your legal name, email address, phone number, date of birth, and residential address. We require this data during registration and use it to verify your identity and prevent fraud. Second, payment information: when you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we log the transaction amount, date, payment method, and status. We do not store full payment card numbers or wallet passwords—these are processed securely by our payment providers.

Third, activity data: we track your gameplay, sportsbook bets, live casino sessions, and account login history. We log which games you play, your entry amounts, settlement outcomes, and how long you remain active on our platform. We also collect technical data—your device type, operating system, browser version, IP address, and approximate geographic location. This technical data helps us optimize our mobile app performance, detect unusual account access patterns, and comply with regional regulations.

How we use your data on juli4d

We at juli4d use your data for five core purposes. First, account administration—we use your email and phone to verify your identity, send account notifications, and reset forgotten passwords. Second, payment processing—we share your transaction data with our payment providers (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) to execute deposits and withdrawals. Third, fraud detection—we analyze patterns in your login history, deposits, and withdrawals to detect suspicious activity and prevent account takeover.

Fourth, regulatory compliance—we may share your data with tax authorities, anti-money-laundering agencies, or law enforcement if required by law or court order. Fifth, service improvement—we use aggregated and anonymized activity data to optimize our platform, improve game performance, and enhance our live casino streaming quality. We do not use your data for marketing communications without your explicit consent, and you can opt out of promotional emails at any time through your account settings.

Third-party processors and international transfer

Our juli4d platform relies on third-party service providers to operate securely. Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive transaction data to execute your deposits and withdrawals. Our identity verification provider receives your name, date of birth, and ID scan to confirm you are not on sanctions lists or known fraud watch lists. Our analytics provider receives anonymized activity data to help us understand platform usage patterns.

Our servers and data centres may sit outside your jurisdiction. By using juli4d, you consent to the transfer of your data to countries outside Indonesia for processing and storage. We ensure all international transfers comply with applicable data protection laws, and we use encryption and contractual safeguards to protect your data in transit. If your data is transferred during holidays such as Idul Fitri, Idul Adha, Imlek, or Nyepi, standard processing windows may be extended due to provider closures.

How long we retain your data

We retain your account information and transaction history for as long as your account remains active, plus a minimum of seven years after closure to comply with tax and anti-money-laundering regulations. Activity logs (login history, gameplay records) are retained for one year. Technical data (IP addresses, device information) is retained for up to 90 days. You may request deletion of your account and associated data at any time through our support team, though we may retain transaction records as required by law.

Your rights regarding your data on juli4d

You have the right to access all personal data we hold about you. You can request a copy of your data at any time through our support team, and we will provide it in a readable format within 30 days. You also have the right to correct inaccurate data—if your address or phone number has changed, update it through your account settings or contact support.

You have the right to request deletion of your data, subject to legal retention obligations. You may opt out of promotional communications and marketing emails at any time. If you believe we have misused your data or violated your privacy, you can file a complaint with our support team or, if applicable, with your regional data protection authority. We will investigate any complaint and respond within 30 days.

1. Request data access

   Contact our support team to request a copy of all data we hold about you.

2. Update your information

   Use your account settings or contact support to correct inaccurate personal data.

3. Opt out of marketing

   Unsubscribe from promotional emails through your account preferences or click "unsubscribe" in any email.

4. Request deletion

   Ask our support team to close your account and delete your data, subject to legal retention requirements.

Cookies and tracking on juli4d

Our juli4d platform uses cookies to remember your login session, store your language preference, and track your activity within the platform for security purposes. Essential cookies are required for the platform to function (login, session management). Analytics cookies help us understand how users navigate our site and which features are most popular. You can control cookie settings through your browser; disabling cookies may limit platform functionality.

How we protect your data on juli4d

We at juli4d use industry-standard encryption (SSL/TLS) to protect your data in transit between your device and our servers. Your account password is hashed using secure algorithms, and we do not store it in plain text. Access to your personal data is restricted to authorized staff on a need-to-know basis. We conduct regular security audits, apply security patches promptly, and maintain incident response procedures in case of unauthorized access.

While we implement robust security measures, no system is completely secure. We cannot guarantee absolute protection against all cyber threats. If you suspect your account has been compromised, contact our support team immediately so we can investigate and secure your account.

Changes to our privacy policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or in-app notice at least 30 days before the changes take effect. Your continued use of juli4d after the effective date constitutes your acceptance of the updated policy. If you do not agree with any changes, you may close your account and request a withdrawal of your balance.

Contact us about privacy

If you have questions about our privacy practices, want to exercise your data rights, or have concerns about how we handle your information, contact our support team. Use live chat for immediate assistance, email for detailed privacy inquiries, or in-app help for account-specific data questions. Our team is available in English and Indonesian and can address privacy concerns from users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions.

We take all privacy inquiries seriously and aim to respond within 7 business days. If you are unsatisfied with our response, you may escalate your complaint to your regional data protection authority or pursue legal remedies available under your jurisdiction's laws. Our services are available only where local law permits, and your privacy rights are governed by the laws applicable in your jurisdiction.